An American Airlines flight had to make an emergency landing in North Carolina on Wednesday because a woman in first class allegedly attempted to breach the cockpit in a fit of anger after being denied a drink. The incident occurred on American Eagle Flight 3444, which was en route from Jacksonville, Florida, to Washington, DC.
The airline stated that the flight was diverted to Raleigh-Durham International Airport due to a “security concern involving an unruly customer.” Tiffany Miles, 36, was arrested on a misdemeanor charge and released on bond.
The Federal Aviation Administration reported that Miles charged at the cockpit door. In radio transmissions from Raleigh-Durham Airport Authority Police, officers said that the flight crew and other passengers were restraining her.
According to passenger Kara Rosario, Miles was upset when she wasn’t served a drink, and another passenger got up to help the flight attendants calm her down.
The FBI is investigating the incident, and the FAA is working on a rule that would require new planes to have a second barrier to the cockpit.