The South African Revenue Service (SARS) workers’ wage strike has only caused minor service interruptions on the first day, according to the revenue collectors.
The revenue collector stated in a statement that 18 of its branches had to close because of a lack of staff.
According to the report, taxpayers have kept in touch with the organization by using a variety of online services.
Most of the appointments made before the start of the industrial action have been rescheduled by SARS.
SARS stated that in order to continue providing taxpayers with necessary services, it has also put in place business continuity plans and other contingencies.
“We kindly request that the public visit our website for further information on how to interact with SARS and fulfil their necessary commitments.
Taxpayers are urged not to visit a SARS office, according to SARS.
SARS urged employees to observe picketing laws as outlined in the CCMA Picketing Rules and to protest in a peaceful manner.
It claimed to still be sympathetic to the financial hardships experienced by its employees as a result of rising costs for petrol, food, and other necessities.
Following the PSA’s brief suspension of the strike in May, it has been reinstated.
According to union leadership, the walkout will continue until SARS raises its salary offer.
“The conflict started when trade unions refused to accept the R70 million that was made available for baseline raises for negotiating unit employees.
“SARS has stated that it is dependent on an annual allocation made through a procedure controlled by the National Treasury and does not make its own financial decisions.
Until SARS obtains additional financing, the labour demand of CPI + 7% is simply unaffordable, according to the statement.
“SARS will always adhere to the severe legal requirements and respect the employees’ constitutionally guaranteed right to strike, all the while carrying out its legal obligations and serving taxpayers and business owners.
Employees who participate in the strike will be subject to the “no work, no pay” policy.
The tax collector claimed that by being open about its financial situation and eager to work with the union leadership to find a solution, it had shown transparency.
“SARS has done everything it can to extend the offer to trade unions, which is still valid, given the constraints of the financing that is available.
SARS stated that it was still open to talk with the unions on the offer and the border Employee Value Proposition.