JAC Motors Launches 24-hour Roadside Assistance “for increased peace of mind” for their customers

JAC Motors Launches 24-hour Roadside Assistance “for increased peace of mind” for their customers

To support its sales growth in Southern Africa, JAC Motors South Africa has increased its dealer footprint from ten to 65 dealerships over the past five years. The company has since relocated to its new headquarters in Roodepoort after opening its brand-new, cutting-edge Parts Warehouse earlier this year.

“We are very grateful for the remarkable growth of our Brand since 2017. Lots of work from individuals and teams at the head office and in our dealer network contributed to our local growth. Exceptional after-sales service won the hearts of our customers, which further added momentum to the growth of our local operation,” says Karl-Heinz Göbel, CEO of JAC Motors South Africa.

Göbel highlights that the successful introduction of JAC Motors’ global customer-centered management concept in South Africa has resulted in high customer satisfaction levels. “The consistent adherence to our customer-centered management concept has impressed our customers globally and has led to high praises from the media who have reviewed our products.”

“Research over the last year has shown that customers want Roadside Assistance for increased peace of mind. We live in a country where safety is becoming more important daily. This program will improve our customers’ ownership experience,” says Göbel.

The company’s new 24-hour roadside assistance program covers all JAC products that were sold over the previous five years and are still covered by warranty, not just new vehicles purchased starting on July 1.

The company recently appointed dealers in Kuruman, Somerset West, Pretoria North, Alberton, Somerset Oos, and Kokstad after announcing the opening of dealerships in Eswatini, Lesotho, and Namibia. Due to the high demand for its product line in Botswana, the company plans to establish dealerships there soon.

The T6 and T8 double-cab bakkies from JAC Motors are geared toward leisure, along with the X200 workhorses with forward-cabs and N-Series trucks. In South Africa, only its brand-new N55 EV battery-electric truck is available.

The N55’s capabilities and the cost savings that can be realized with battery-electric vehicles in today’s fleets of transportation are particularly impressive to transport operators.

“To extend our light commercial vehicle range, we have decided to launch the tough X100 forward-cab bakkie later this year. With the online delivery market continuously growing, companies are looking to minimise their transport cost; this is where the X100, with its one-tonne payload and fuel-efficient engine, will slot into the market,” concludes Göbel.

At the intersection of Hendrik Potgieter and Van Der Kloof streets in Roodepoort, JAC Motor’s new corporate headquarters are situated close by to its new Parts Warehouse and West Rand dealership.

The roadside assistance phone number for JAC Motors is 0861 007 385.