Critics Argue That Canadian Airlines’ Fines Are Not Stringent Enough to Prevent Future Violations
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Critics Argue That Canadian Airlines’ Fines Are Not Stringent Enough to Prevent Future Violations

The Canadian Transportation Agency has fined Canada’s major airlines for multiple violations related to mass flight cancellations and delays during the summer and December of last year.

However, critics argue that the fines are not stringent enough.

The violations mainly pertain to airlines’ inability to update passengers during flight disruptions or promptly address their compensation claims.

Some passengers and industry experts contend that the fines, which range from $2,500 to $39,000, are not sufficient to deter misbehaving airlines.

Ian Jack, a spokesperson for the Canadian Automobile Association (CAA), a non-profit travel agency, stated that “the fines are low.”

He added that “we have yet to see the regulator really bring out a big stick on anything.”

The Canadian Transportation Agency (CTA), which is Canada’s transport regulator, is responsible for enforcing the federal air passenger protection regulations (APPR).

Since the regulations’ implementation in 2019, the agency has received tens of thousands of complaints indicating that airlines are not following the rules.


»Critics Argue That Canadian Airlines’ Fines Are Not Stringent Enough to Prevent Future Violations«

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