…By Joseph Benjamin for TDPel Media.
A punter has expressed her disappointment over the allocation of tickets for the Coronation Concert, despite being led to believe she was successful in her ballot application.
Stephanie Hayden, a current affairs commentator, criticised Ticketmaster’s process for the allocation of tickets, describing it as “nonsense on stilts”.
Hayden claims that she followed the procedures set out by Ticketmaster but was informed that there were no tickets remaining.
Ticketmaster has defended its procedures, stating that those who were successful in the first two rounds were offered a guaranteed pair of tickets, provided they claimed them within three weeks.
Unclaimed tickets were then issued on a first-come, first-served basis.
The Coronation Concert is scheduled for 7 May at Windsor Castle, with a star-studded line-up that includes Take That, Lionel Richie, and Katy Perry.
The event is organised by the BBC, with Ticketmaster allocating the tickets.
The final round of tickets was issued on a first-come, first-served basis, with those in the third ballot category given until 27 April to claim their tickets.
Hayden claims that thousands of people who were led to believe they were successful in the ballot have been left disappointed.
Hayden’s Disappointment with Ticket Allocation Process
Hayden expressed her frustration with the process, claiming that she had followed the procedures set out by Ticketmaster.
She stated that she had applied for the tickets in February and followed the instructions given to claim her tickets.
However, when she attempted to collect her tickets, she was informed that there were no tickets remaining.
Hayden criticised the lack of transparency in the process, claiming that the company had informed thousands that they had been successful with their applications, only to eventually let them down.
Ticketmaster’s Response
Ticketmaster defended its procedures, stating that everyone who was successful in the first two ballot rounds was offered a guaranteed pair of tickets, provided they claimed them within three weeks.
Unclaimed tickets were then issued on a first-come, first-served basis.
A spokesperson for the company stated that the unclaimed tickets inevitably went very quickly.
Despite this, Hayden claims that the company’s explanation is not sufficient, as it does not explain why thousands were informed that they were successful in the ballot, only to be let down in the end.
Commentary:
The allocation of tickets for the Coronation Concert has caused disappointment and frustration for thousands of people, including Stephanie Hayden.
The lack of transparency in the process and the company’s apparent failure to deliver on its promises has left many feeling let down.
While Ticketmaster has defended its procedures, the situation highlights the importance of transparency in the allocation of tickets for events of this nature.
As the guest list grows and preparations for the Coronation continue, it is essential that the company responsible for allocating tickets provides a fair and transparent process for all applicants.