In the wake of its recent hacking problem, Optus has removed all information regarding its $10 million security centre from its website, including films showcasing the cutting-edge facility and the option to tour it.
Up to 10million Optus customers were told they might be victims of identity fraud after the telco’s data systems were hacked, with the records of 10,200 customers already being made public on Monday.
The disclosed information included passport, driver’s license, and Medicare numbers, as well as birth dates and residential locations.
Now, it appears that Optus has erased material regarding their $10 million state-of-the-art security centre, which was launched in 2016.
Optus has withdrawn internet content regarding their $10 million security centre, including films and tours, due to their recent security crisis.
Advanced Security Operations Centre (ASOC) on the Sydney Optus Campus. This is a still from the removed web video.
A webpage on the website of Optus describes the facility that was opened after the company realized that “malicious cyber activity has become a major challenge for all Australian organizations, with the threat of losing sensitive commercial and personal information or significant damage to their business and reputation.”
Optus stated in 2016 that its new Sophisticated Security Operation Centre (ASOC) in Sydney is a highly secure, state-of-the-art facility that provides customer care, advanced threat detection, threat intelligence, incident response, and security device management.
Additionally, the video tour of the ASOC facility has been removed.
In a similarly strange decision, it is now difficult to schedule a facilities tour.
If you click the “book now” button, a pop-up message stating “We’ll be in touch” will appear.
The video tour of the ASOC facility has been removed, and the option to schedule a tour is now accompanied by the message, “We’ll be in touch.”
John Paitaridis, the former managing director of Optus Business, who left the company in 2019, complimented the feature when it was introduced in 2016.
The majority of organizations worldwide and in Australia are unprepared to deal with cyber threats. No organization can succeed on its own, he stated.
Organizations must collaborate and partner to ensure they have the most advanced cyber security defensive capabilities to protect their employees and consumers.
Meanwhile, Attorney-General Mark Dreyfus disclosed that the FBI had been enlisted to assist police in their investigation of the Optus data leak.
He stated that the government, the Australian Federal Police, and other government agencies are collaborating closely on the Optus data leak.
The Australian Federal Police is taking this matter extremely seriously, with a large number of officers collaborating with other federal government agencies, state and territory police, the FBI in the United States, and the private sector.